88rising concerns on the well-being of the fans and everyone involved for the festival due to current situation of COVID-19 virus

The new date will be announced within 1 month

If you decide to come to the new scheduled HITC Jakarta, you can redeem your current ticket with the new one prior to the event

Starting March 12th – 25th 2020, you can request a full refund of your ticket from the original purchase website. To request a refund from Ticket.com, contact their customer service via: Call Center 0804 1500 878 (Indonesia only) / +6221 39730888 or email cs@tiket.com. To request a refund from blibli.com, contact their customer service via: Call Center 0804 1 871 871 or email customer.car@blibli.com. We thank you for your endless support and patience. 

Please contact directly the organizer of the event that you won the HITC Jakarta ticket. Each partners have their own discretion on the ticket redemption.

HITC Jakarta organizer will not refund any transportation and accommodation. Please contact your transportation and accommodation provider to request cancellation.

If you have any queries regarding this postponement, please contact hitcjkt@88rising.com